![]() Without the controller, every individual requires a Smartphone App set up with the system or at least access to someone else’s phone that has the App. For example, family members and guests can all independently operate the system with a dedicated controller. While the Sonos system works with an App, he said that nothing beats a dedicated controller for a connected system. Some even have multiple controllers and cradles around the home, an expensive investment at $399 per controller.Īccording to the EEVblog, this is completely ridiculous as Sonos no longer sells a dedicated controller for their system and the CR100 lithium ion battery is replaceable. Others mention that they can let their children play music without giving them their phone. Some customers claim that the controller is easier to use than the App. Their community forum already has a massive thread “ SAVE THE CR100” with over 1000 replies, many of which are asking Sonos to reverse this decision. Unsurprisingly, a lot of Sonos customers are upset with this decision. Surprisingly, they mention about the possibility of losing access to music services, which the customer would lose anyway if they choose to update their Sonos system after April. This includes the risk of the aging lithium ion battery overheating when left charging and missing out on security patches. They strongly advise against doing so, saying the customer is putting themselves at risk. ![]() The only way customers can continue using the CR100 is if they prevent their Sonos system from receiving updates. I doubt many folks have any CR-100 still available. ![]() While most connected products can operate as “dumb” devices without Internet connectivity, Sonos is refusing to offer even limited offline functionality for the CR100 after April. Support for the CR-100 has been removed from the system to make room for other more important things for a long time so the only folks still able to use them have been blocking Sonos updates since the EOL announcement and rebate program. Even its later CR200 controller has been discontinued. However, Sonos no longer sells any dedicated controller to replace the CR100. They are offering CR100 customers a loyalty coupon for $100 off their next purchase. It is asking its customers to disconnect the CR100 from its charger, unplug the cradle and recycle both products. I don’t have any idea of how firmware upgrades work. They claim they are doing this for the customer’s own safety due to the aging lithium-ion battery in the CR100. So, I am in no danger of an unwanted upgrade. ![]() According to Sonos, the CR100 hardware has reached the end of its lifespan and it will no longer connect to the Sonos system as of April 2018 reports myce: They shifted focus to their Sonos App in 2009 and gradually phased out support for itsĪs of April 2018, Sonos will effectively halt support for its customers CR100 controllers. These units have been released back in 2005/2006, and could play music from online music subscription services such as Spotify totally independent of a Smartphone or computer. It's a little bizarre to read this news, but Sonos will be bricking the aging CR100 Controller, a dedicated wireless controller that could connect to the Sonos system to control their speaker products. ![]()
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